Privacy Policy

Last Updated: 01.27.2025

1. Introduction

MASSAGE BY ROSA LLC ("we," "our," "us," or "the Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website massagebyrosa.com (the "Site") or purchase our services or digital products. Please read this policy carefully. By using the Site, you consent to the practices described herein.

2. Information We Collect

We collect information that you voluntarily provide to us and information collected automatically.

A. Personal Data You Provide:

  • Identifiers: Name, email address, phone number, billing/shipping address.
  • Commercial Information: Records of products or services purchased, obtained, or considered.
  • Financial Data: Payment information (e.g., credit card number) is processed directly by our third-party payment processors (like Stripe or PayPal) and is not stored on our servers. We only receive and store the information necessary to fulfill your order (e.g., last four digits of a card for verification).
  • Account Data: Username, password, and preferences for your online course account.
  • Correspondence: Any communications when you contact us for support.

B. Data Collected Automatically:

  • Usage Data: IP address, browser type, device type, pages you view, links you click, and the dates/times of your visits.
  • Cookies & Tracking: We use cookies (small text files stored on your device) to remember your preferences, understand site traffic, and improve your experience. You can disable cookies through your browser settings, but this may limit site functionality.

3. How We Use Your Information

We use the information we collect for the following explicit business purposes:

  • To Fulfill Your Orders: Process your payments, deliver digital product access, and send you transactional emails (e.g., order confirmations, account access).
  • To Provide Services: Grant you access to purchased online courses and manage your account.
  • To Communicate: Respond to your inquiries, send you technical notices, and provide customer support.
  • For Marketing (with your consent): Send you promotional emails about new courses, special offers, and wellness tips. You can opt-out of these communications at any time by using the "unsubscribe" link in every email.
  • To Improve Our Site: Analyze how users interact with our Site to enhance user experience and develop new features.
  • For Security and Fraud Prevention: Monitor for suspicious or fraudulent activity.

4. How We Share Your Information

We do not and will not sell your personal data to third parties. We only share your information in the following limited circumstances:

  • With Trusted Service Providers: We share data with companies that provide essential services on our behalf, such as:
    • Payment Processors (e.g., Stripe, PayPal)
    • Email Marketing Platforms (e.g., Mailchimp, ConvertKit)
    • Online Course Platform (e.g., Teachable, Kajabi, Thinkific)
    • Website Analytics (e.g., Google Analytics)

    These partners are contractually obligated to keep your information confidential and use it only for the purposes we specify.
  • For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we retain purchase records for tax and accounting purposes.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: The right to know what personal data we hold about you.
  • Deletion: The right to request the deletion of your personal data.
  • Opt-Out: The right to opt-out of marketing communications at any time.

To exercise these rights, please contact us at onlinecourses@massagebyrosa.com.

7. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after any change constitutes your acceptance of the new policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: onlinecourses@massagebyrosa.com
Postal Mail: MASSAGE BY ROSA LLC, 8420 NW 34TH MANOR, SUNRISE, FL 33351

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